How to cancel planet fitness membership: While Planet Fitness prides itself on its uncomplicated approach to fitness, ending your membership might pose some challenges. Below are the essential details to help you navigate the cancellation process with ease.
Cancellation Procedures
Online Option
Although not universally available across all branches, it’s advisable to explore your club’s website or app to determine if online cancellation is feasible for your membership category.
Via Mail
If visiting your club in person is not feasible, you can opt to send a written cancellation request to the address of your home club, which you can locate on the Planet Fitness website or your membership agreement. To ensure security, it’s advisable to use certified mail along with a return receipt, which will serve as confirmation of the club’s receipt of your cancellation request.
Face-to-Face
This method is widely used and offers instant verification. Simply visit your home club and request a cancellation form from the front desk. Complete the form and hand it over to a staff member for processing.
Factors to Keep in Mind
Minimum Membership Duration
Should your membership entail a minimum term, typically around 12 months, terminating it prematurely might necessitate a cancellation fee.
Cancellation Notice Period
A customary notice period, typically about 10 days, is required before your cancellation takes effect and billing ceases. It’s advisable to submit your request well in advance of the next billing cycle to prevent any inadvertent charges.
Annual Charges
In the case of an annual fee payment, cancellation must be finalized by a designated date, typically the 25th of the preceding month to your annual fee date, to prevent being billed for the subsequent year.
Additional Advice
Clarity in your Cancellation Request
Ensure your written cancellation request is clear and concise. Include your name, membership particulars, and the preferred cancellation date.
Seek Written Confirmation of Cancellation
Requesting written confirmation ensures you have documentation verifying the termination of your membership.
Follow-Up if No Response Within a Reasonable Timeframe
If you haven’t received a response within a reasonable period, consider following up to ensure your cancellation request is processed.
By adhering to these steps, you can smoothly terminate your Planet Fitness membership and steer clear of any unwanted charges. Remember, it’s prudent to directly inquire with your home club regarding any specific cancellation protocols they may enforce.